Appointments & Walk-Ins

• We welcome both appointments and walk-ins.
• Appointments are prioritized, but walk-ins will be accommodated based on availability.
• To ensure the best service, please arrive on time for your appointment

Late Arrivals, Cancellations, and No-Shows

• If you are running late, please call to let us know. We offer a 10-minute grace period.
• After 10 minutes, your technician may be assigned to the next client. We’ll do our best to accommodate you at the next available opportunity.
• Frequent no-shows or last-minute cancellations may require a deposit for future bookings.

Payments & Gratuity

• We accept cash, credit/debit cards, and digital payments (Apple Pay, Zelle, etc.).
• Gratuity is appreciated but not required, and may be provided in cash or added to your payment.

Service Satisfaction & Refunds

• If you are unsatisfied during the process, please inform us immediately so we can make the necessary adjustments. 
• We do not offer refunds on services once completed.
• In case of a repair, please contact us within 3 days for a complimentary touch-up.

Health & Safety

• Please inform us about your pre-existing medical conditions, allergies, or infection so we can take the necessary precautions.
• We reserve the right to refuse service for open wounds, fungal infections, or contagious conditions.
• Children are welcome but must be under parental supervision at all times for safety reasons.

Gift Cards & Discounts

• Gift cards are non-refundable and must be presented at checkout.
• Promotions and discounts cannot be combined unless stated otherwise.

Personal Belongings

• Please keep your valuables secure. We are not responsible for lost or damaged personal items.

Salon Etiquette

• Please silence your phone and speak quietly to maintain a relaxing environment.
• Disruptive or disrespectful behavior will not be tolerated.

______THANK YOU!______